Returns Policy

We want you to be entirely happy with your purchase and for items of a non-personalised nature, a full refund or exchange will be given if you're not entirely happy with your jewellery. However, where a piece of jewellery has been personalised with a name, embossed with a piece of lace from your wedding dress or where you've commissioned a bespoke item (including all 18ct Gold rings from the precious range) – refunds can only be provided if the jewellery arrives with you faulty.